Team-20 Infosys

Next Gen ICT Solutions

Team 20 brings smart & advanced enterprise solutions that help customers redefine their business

About Team 20

Team 20 began its journey in Dhaka, back in 2012 and within this short span of time has become one of the largest Business Process Management & IT Services company in Bangladesh, later they diversified itself into various fields in the ICT sector. In 2019.. An ISO Certified company which follows global standards of information security, best practices and intellectual confidentiality.

Team 20 strives for excellence through continuous transformation of business scopes for our clients which ensures significant value addition to our customer’s business. A smart innovator in BPM and IT Services industry; trusted by Global Brands.

Our Values

We achieve results through transforming our clients' businesses and delivering excellence in customer experience. We empower businesses with value-based innovative solutions and services which would allow you to focus on what you do best – your core business.

Teamwork

We encourage individual and team growth while respecting our differences. We share ideas and skills across functions, regions, and cultures, and encourage joint efforts toward common goals. We provide a positive atmosphere to learn and grown professionally.

Transparency

We provide clear, candid and open communication in all interactions. Our transparency creates reliability, makes our actions understood and encourage collaboration.

Excellence

Meeting and exceeding clients’ expectations is our passion. We strive for excellence in all that we do. Adding value & delivering exceptional customer service to our clients by innovative and effective solutions is at the core focus of Team 20. We are committed in our constant pursuit of excellence.

Integrit

We act ethically, honestly, and with accountability in all aspects of our business relationships. We maintain honesty in every relationship, be it with our customers, employees, partners and suppliers. We believe that our reputation is our most valuable asset.

Happy Clients

Projects

Hours Of Support

Hard Workers

Services

Featured Srvices

Managed Services

End-to-end support for your applications, infrastructure, and digital platforms—so you can shift focus from maintenance to innovation.

Technology Consulting

Cut tech waste by 30% with our strategic audits. Align tools with business goals for maximum ROI.

Digital Transformation

Modernize legacy systems with AI-driven automation. Achieve 50% operational efficiency gains.

Our Guiding Principles

Total commitment to achieve the best possible Customer Experience within the operating parameters provided.

Complete understanding that the Employee Experience is the key to our ability to fulfill our mission.

The End Results are the measure of our success.

Our ultimate success rests with our Clients success and our ability to be an Advocate for their goals.

To be the most Trusted Partner in Customer Experience Management and Digital Transformation keeping employee experience and engagement as top priority

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Services

CHECK OUR SERVICES

Software Development

We develop innovative digital solutions for ICT and software companies to adopt the latest technologies to solve complex business problems. We collaborate to build a mutually beneficial environment for both us and our clients.

Web Development

Our expert team of UI engineers and frontend developers excels at crafting elegant, responsive, and customizable themes.

BPO

Team-20 offers a vast range of Back Office Management Services, while maintaining stellar customer experience and reflecting your brand perception. with the help of latest technology, state of the art infrastructure. Our competent team will design a location strategy to deliver your operations, seizing upon the best opportunities that onshore, nearshore, and offshore can offer.

Digital Marketing

We offer End-to-end Customer Experience Management services with the help of latest technology, state of the art infrastructure and competent personnel which ensures service quality excellence and cost effective solution to meet client requirements.

Product Management

Team-20 designs and delivers the experience our clients deserve. Our team strategically engages to share risks and rewards as our clients begin your digital transformation journey. We help you use technologies to remake a process to become more efficient or effective.